How can I respond to enquiries

How can I respond to inquiries?

Inquiries are designed to give clients an opportunity to ask questions before booking your services at taxcoder. As soon as a client sends their first message to you, an inquiry is created. As specialist, you play a crucial role in guiding the client through this conversation, leading expectation, forecasting requests, and proposing an ad-hoc cost, based on the requirements, priority and expectations.

Choose who you engage with

• The first message in an inquiry is considered a “message request”.
• You can close the inquiry at any time during the conversation - this allows you to leave an optional last message for the client before clearing the inquiry from your inbox.

Guide the mentee down the right path

• If the client is looking for short, medium or long-term collaboration, and you believe you’ve gathered enough information about their background and goals, create your custom proposal. This converts the inquiry into an approved application.

FAQ

Q: If I close an inquiry, does it affect my profile negatively?

A: Nope! 

Q: Does Tax coder track my performance based on how fast I respond to inquiries?

A: Yes. Similar to applications, we only track your first response to an inquiry (be it reply, close, or fast-track).

Visits our tax specialist today: https://taxcoder.cz/specialista